Best Shopify Returns apps

Hey there, fellow e-commerce enthusiasts! We all know that running a successful online store goes beyond just selling products. One crucial aspect of keeping our customers happy and loyal is handling their returns with ease and efficiency. That's why today, I'm going to share my top picks for the best Shopify apps for managing returns. These apps will not only streamline your return process but also provide a hassle-free experience for your valued customers. So, let's dive in and explore these fantastic tools that will save you time, reduce headaches, and keep your customers coming back for more!

AfterShip Returns

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4.6
Free plan available. Additional charges may apply.
AfterShip Returns
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Self-service returns page and email notifications to reduce customer anxiety
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Smart return rules like returns window and non-returnable items to lower returns
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Flexible refund and exchange options to delight customers and recover revenue

Loop Returns & Exchanges

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4.7
From $29/month. Additional charges may apply.
Loop Returns & Exchanges
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Empowers you with the tools you need to optimize return costs
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Transforms returns from a cost center to a profit center
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Prevents return losses and abuse without punishing your best customers

ReturnGO Returns & Exchanges

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4.9
From $17/month. 14-day free trial. Additional charges may apply.
ReturnGO Returns & Exchanges
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Product & variant exchange, gift returns, cancel order, store credit, and more.
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Flexible return reasons, follow-up questions, and image & video upload.
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Automation rules such as auto-exchange, auto-refund, auto-approve, auto-credits.

Return Prime:Order Returns app

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5.0
Free
Return Prime:Order Returns app
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Customer friendly return portal yet fully customisable
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Automatically send return label and create replacement orders on Shopify
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Refund to card or gift card (On any Shopify plan) along with other refund method

easyReturns | Order Returns

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5.0
Free plan available. Additional charges may apply.
easyReturns | Order Returns
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Extends Shopify's built-in return capabilities.
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Store your own return reasons and refund methods.
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Creation of DHL, GLS or DPD return labels and return slips.

FlexReturn Return Center

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4.8
Free plan available. Additional charges may apply.
FlexReturn Return Center
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Customizable & beautiful return page supports 12 multi languages
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Email notifications sent to your customers at each step of return process
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Smart rules show customer optimal return options, reject unwanted return items

ReturnZap ‑ Returns Management

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5.0
From $8.95/month. 14-day free trial.
ReturnZap ‑ Returns Management
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Multiple ways to create return labels - offer free returns, or charge for them
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Embedded order lookup portal for self-service customer returns and RMAs
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Return rules logic to customize your return policy to suit your business

EcoReturns: Automatic returns

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5.0
Free plan available. Additional charges may apply.
EcoReturns: Automatic returns
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Automate Pickups, Shipping labels, refunds, store credits, and exchanges.
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Use inbuilt discounted labels/shipping or connect your own shipping provider.
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AI-based growth tools to prevent returns, RTO & improve your profitability.

Exchange It: Returns Manager

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4.9
$9.99/month. 7-day free trial.
Exchange It: Returns Manager
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Simple, easy to follow process, used by thousands of merchants.
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Manage your returns directly from the existing orders within the Shopify admin.
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Choose which products are restocked and select the inventory location.

Sorted Returns Center

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4.6
From $20/month. 14-day free trial. Additional charges may apply.
Sorted Returns Center
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Auto-generated competitive Collect+ and USPS labels or option to upload your own
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One-click refund approval and auto-creation of new orders for exchanges
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Branded returns portal with your look and feel on your domain

Why you should install a Returns Shopify app

First and foremost, installing a returns app for your Shopify store is essential because it simplifies the return process for both you and your customers. Gone are the days of endless back-and-forth emails and manual tracking of returned products. With a robust returns app, you can automate the entire process, allowing your customers to initiate returns, print labels, and track their return status with just a few clicks. This streamlined approach not only saves you valuable time and resources but also helps to build trust and confidence in your brand.

Moreover, having a returns app in place enables you to gather valuable insights into the reasons behind product returns. By understanding the common issues your customers face, you can make informed decisions to improve your products, services, or policies, ultimately reducing return rates and increasing customer satisfaction. In a nutshell, incorporating a returns app into your Shopify store is a smart investment that will significantly enhance your customers' shopping experience while boosting your brand's reputation and credibility.

What you should look for when installing a Returns Shopify app

Alright, lovely Shopify merchants, when it comes to choosing the perfect returns app for your store, there are some key features you should keep an eye out for. These features will help ensure you pick an app that caters to your unique needs and provides a seamless experience for both you and your customers. Let's take a look at some of these must-have features:

1. Easy setup and customization: The ideal returns app should be easy to set up and integrate with your existing store. Look for an app that offers a user-friendly interface, allowing you to customize the look and feel of your returns page to match your brand's style effortlessly.

2. Automated return workflows: To save time and reduce manual work, opt for an app that automates the entire return process. This includes generating return labels, sending notifications to customers, and updating return statuses as the process unfolds.

3. Return reason tracking: Make sure the app you choose provides insights into why customers are returning products. This information is invaluable for making improvements to your offerings and reducing return rates in the long run.

4. Return policy flexibility: Your chosen app should allow you to set up a customized return policy that suits your business model. This includes specifying eligible items for return, return windows, and whether exchanges, refunds, or store credits are offered.

5. Multi-channel support: If your store operates across multiple channels, it's essential to choose a returns app that can handle returns from all your sales channels in one unified platform.

6. Top-notch customer support: Last but not least, ensure the app you pick comes with reliable customer support. In case you run into any issues or need assistance, it's crucial to have a responsive and helpful team behind the app to guide you through any challenges.

By keeping these features in mind, you'll be well-equipped to choose the perfect returns app for your Shopify store, ensuring a smooth and hassle-free experience for you and your customers alike. Happy app hunting!

Summary

And there you have it, my fellow e-commerce aficionados! We've explored the world of Shopify returns apps, diving into the best options available, the importance of incorporating these apps into your store, and the essential features to look for when making your selection. By now, you should be well-equipped to choose the perfect returns app that will streamline your return process, keep customers happy, and ultimately boost your brand's reputation.

Remember, the goal is to create a hassle-free experience for both you and your customers, and with the right app in place, you'll be well on your way to achieving that. Good luck on your quest for the perfect returns app, and happy selling!

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